Tuesday, October 22, 2013

Ahni & Zoe Frequently Asked Questions


(Note from Donna Lyn: Please remember that the grand opening of ahni & zoe is all pending court approval). The following Frequently Asked Questions are answered here by Creative Memories:

Have questions related to the new Ahni & Zoe product line? Here are some frequently asked questions that may help you find the information you are looking for!


For the inawink™ app, why is there not an Android version? 

As a company that’s still in the bankruptcy process, we had to make choices based on limited development resources. While researching which platform was best to begin development on, we found iOS to be the best practice as a starting point, and the buying behaviors of iOS users are most closely aligned with our business strategy. We also discovered, while surveying Leaders for January focus groups, 86% of the respondents had iOS devices. So that’s why we started where we did, but please know that we are working on a web version, which everyone with a computer will be able to use, and Android is on our development roadmap.


Will old refill pages fit in new Ahni & Zoe albums? 

Your former refill pages will fit into the new Ahni & Zoe albums because the straps are in the same location. The new pages are interchangeable between Fast2Fab and Slide-In Albums. So you’ll be able to put Fast2Fab pages in Slide-in Albums, and put vertical, horizontal or single pocket pages into the Fast2Fab albums. 



Looking at the new catalog, is the black coverset just a plain black coverset or does it have a design? Do the true pages work in it?

The Black Slide-In cover has a light mono-tone plaid design. True pages will work in it. 



Are the albums offered made of bookcloth like the albums CM used to offer? Or are the albums made of that paperette material?

The majority are made with a soft-touch laminate paper-based material. This is not the same material that we have previously used. A lot of testing and R&D (by us and our suppliers) have gone into this material to ensure it meets all of our high quality standards. And for those that love bookcloth, we always have that as an option for future... when our volumes increase so we can meet minimum order quantities and contain costs. 



Will 11x14, 12x12 and 13x9 PicFolio pages fit in the new Ahni & Zoe Slide-In Albums?

Because of the changes needed in the album design to allow for the interchangeability, the Slide-In albums will not appropriately hold the former PicFolio pages.



Regarding the slide-in album pages, either the single pocket or multi-pocket: are they top-loading or side-loading?

Side-loading from the spine side.



Will there eventually be more colors of Slide-In albums available besides black and greige?

What we’re launching with is just a starting point.



Will the Large Single Pocket page fit a 12x12 piece of paper (that you can find anywhere), so people can scrap as they would with other top-loaders? 

Yes. The Large Single Pocket page will fit a 12x12 piece of paper.



Is buying an album with the single pocket sleeves an option, instead of the horizontal or vertical sleeves?

Not at launch, but we will take your feedback into consideration for the future.



Does the cost of the refill pages include page protectors?

Yes, they’re sold together so it’s one easy decision. And one pack of refill pages and page protectors is included with each Fast2Fab album.



2 comments:

  1. Will slide in large pocket page fit into a Creative Memories 12x12s true fit album?

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    Replies
    1. The Slide-In Pocket Pages will hang out of the retired 12x12 True Coversets. The new Ahni&Zoe Coversets are a bit larger to accommodate the slide-in pages. The Ahni&Zoe white and pre-decorated scrapbook page refills WILL fit into your retired 12x12 True Coversets...they are the same size as the retired scrapbook pages. Hope this helps!

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