Saturday, June 22, 2013

Creative Memories bankruptcy update 6/22/13

According to a call with Home Office Executives this week here is the latest on what they will share:

What We Know

1.       PRODUCTS:

·         For our FUTURE STATE some of our general products will be similar, but “sourced differently, re-imagined and re-packaged”  to help us manage our supply chain more effectively.

·         Some of our CURRENT products have hit the “low inventory, out of stock” list based on availability. We’ve created an “out of stock, expected to return” list (for the near-term, not long-term).

·         LAST CHANCE ORDER period proposed for July 8th -31st  is for traditional coversets in 12x12 only, and refills and page protectors in both 12x12 and 8x8 sizes (at full value, no reduction in price).

·         All other products will be available WHILE SUPPLIES LAST during that time. 

 

2.       HOST REWARDS and REWARDS CLUB:

·         Host Credit must be ENTERED by June 30th and will no longer be available to earn after that date.

·         Host credit must be REDEEMED by August 21st.

·         Rewards Club Credit can still be EARNED up to August 21st and must be REDEEMED by August 21st!

 

3.       DIGITAL:

·         All Digital Product Credits and Coupon Codes (including current “April Afternoon” CD that states expiration of 2014) must be REDEEMED by August 21st.

·         Digitally produced Custom Pages, Custom Coversets, Page Prints, Calendars, Storybooks and all digital products will still be able to be produced until August 21st (hopefully longer, but can’t promise)

·         Current digital platform will not be brought forward into the new company.

·         SBC and MM are usable, but going into the future, you may not be able to call the company for support or print through CM.

·         The new APP will be the new platform for the next generation of digital – modern, mobile, online, across platforms – much easier for consultants to maintain .  CM will let us know more as we move through the process. 

·         We will no longer produce digital products in house in the new company.  Requires a significant investment in the system and support we have right now.  We will work to provide a transition that will be seamless for customers. 
 
>>>>>>>>>>>

Here is what Donna Lyn recommends:

1. Figure out what you need to complete the album sets you currently have. 

2. Order the products that you need to finish your current and future projects.

3. Digital as we know it right now will not be part of the new CM, so focus on what you can complete by August 21st.

4. Plan to back up your StoryBookCreator projects you have on your hard drive onto an external drive or other backup method of your choice if you’d like to print it again.  This is good communication for any questions regarding projects that are currently stored at the CM Digital Center.

5. Let me know by June 30th if you have a large "stock-up" order. Gather your order and orders from a few of your scrapbooking buddies, and we'll put your order through as a Catalog Party. You'll get free hostess credit to spend as you wish. BUT, you must do this before June 30th, the last date for all Host Credit to be entered.  You will have until August 21 to redeem your Host Credit.

Thank you for your loyalty and support during this transition time!

Happy Scrappin',
DL


 

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